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Firsst Hand
Firsst Hand
This shop is switched off right now.
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INTRODUCTION

At FIRSST HAND, we believe in gathering inspiration from our surroundings and experiences. Like it’s said, beauty lies in the eyes of beholder, we constantly attempt to find and bring that beauty to people’s lives through our designs.

Our product range varies across different mediums, inspirations and stories. And as our brand name says, the experience of creating and owing a product is “FIRSST HAND” at both the ends.

ABOUT SHOP OWNER

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			 								With a young and fresh mind out in the design world, designer Sakshi Taplu always derives inspiration from things around as she feels that nothing can inspire you better than your own surroundings. Her passion for creativity dates back to her school days which took her on the road to become a Product Designer. She loves all creative things and just can’t resist trying her hand at various mediums.                   
Her brand “FIRSST HAND” works on the same lines and provides the user with a range of products developed across various mediums.

Being a Product Designer, she constantly tries to make the best use of what she sees and attempts to reach out to people through her designs.

SHIPPING POLICY

- Products to be delivered within 7-8 working days. However, the delivery time may vary in certain cases depending on the size/availability of the product, which will be communicated at the time of receipt of the confirmed order.

- Products to be shipped through courier service providers. For pin codes not accessible to courier services, shipment to be done through speed post or registered post with acknowledgement due card.

REFUND POLICY

We assure on the quality of our products as customer excellence and customer satisfaction is our core value. However, there are instances when we cannot rule out a situation beyond control.
In view of the above, please refer to our return policy as mentioned below –
- Returns to be applied within 48 working hours from the date of delivery.
- No returns shall be accepted thereafter.
- While placing returns, please mention clearly whether you would like a replacement of the same product or get a refund.
- Returns applicable only on product damaged in transit or received in damaged condition, or wrong product received.

ADDITIONAL POLICY

Custom and personal orders:
Want to get custom designed products or services?
Email us and we shall be happy to assist. You can also get in touch with us through our social media handles.

REVIEWS

“Loved the beautiful napkin holder that I ordered, made by Firssthand. Superb quality, great finish. Embossed with Warli motifs and yet very contemporary. Looks beautiful on the table. Came with a cute handwritten note! What a sweet touch! ”

Sonal DharFebruary 21, 2019
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