INTRODUCTION
Our products are handcrafted keeping in mind Minimalism, to beautify the spaces. they are made in range of shapes and sizes to add to the ambience of the space. All vessels are finished with protective sealant for better life.
ABOUT SHOP OWNER
Our products are handcrafted keeping in mind Minimalism, to beautify the spaces. they are made in range of shapes and sizes to add to the ambience of the space. All vessels of concrete are finished with protective sealnt for better life.
SHIPPING POLICY
All orders are processed within 5 to 12 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Domestic Shipping Rates and Estimates For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. Free local delivery is available for orders over 5,000/- within Ahmedabad. Deliveries are made from 10:00 to 8:00 on [available days]. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
REFUND POLICY
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. In case your product is damaged when received, there will be no refund for the shipping cost. No refunds will be provided on damaged products but they can be replaced. The number of days taken to process the refund and credit the amount to the customers bank account.(for e.g. 5-7 working days). Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.
ADDITIONAL POLICY
Returns We accept returns only if the product is received damaged. Our policy lasts 48 hours after order delivered. If 48 hours have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Additional non-returnable items: Gift cards Downloadable software products To complete your return, we require a receipt or proof of purchase. For Returns kindly mail us hi@thecrio.com Exchanges Exchange (if applicable) We only exchange items if they are defective or damaged (within 48 hours from delivery). If you need to exchange it for the same item, send us an email at concretecrio@gmail.com.
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SHOP PRODUCTS
Products From This Shop