INTRODUCTION
Introducing Prashast, a brand passionately committed to celebrating and promoting the diverse tapestry of Indian art, crafts, and handmade treasures. We wholeheartedly endorse, support, and promote artisanal, sustainable products sourced directly from the rural corners of our country, delivering them to your doorstep. From captivating paintings to intricately designed jewelry and charming home decor items, Prashast curates a wide range of categories, proudly serving as an aggregator and seller of a variety of exceptional products. Embrace the essence of Indian heritage and craftsmanship with us, as we strive to foster appreciation for indigenous creations while supporting local artisans and sustainable practices. Join our journey in elevating the beauty and authenticity of handmade goods.
ABOUT SHOP OWNER
Introducing Prashast, a brand dedicated towards the celebration and promotion of Indian art / crafts and handmade products. We endorse, support and promote artisanal, handmade, sustainable products ranging from paintings, to jewelry, to home decor and bring them right to your doorstep - from the rural corners of India.
SHIPPING POLICY
Shipping Policy The shipping of your order will be done within 3 working days from the date of processing . The delivery of the order will be done within 7-10 days, depending upon the location. We will make effort to delivery your order to you as soon as possible! We would recommend you to carefully check your current shipping address before confirming your order. Our team will not take responsibility if the delivery address provided is incorrect. If the package is returned to us because the address is incorrect/outdated, the order status will be considered closed from our end.
REFUND POLICY
We pride ourselves on maintaining exceptional quality and packaging standards, yet should you encounter any discrepancies, our accommodating return policy ensures your satisfaction. We offer refunds for damaged items or those not matching their online depiction. Please recognize that our handcrafted goods may exhibit slight variations, while screen resolution can influence color perception. These distinctions authenticate the artisanal nature of our products. If concerns persist, promptly contact us within 3 days of receiving your order via phone or email, providing an image and order number for damaged or misrepresented items. Upon receipt of the returned product, in its original condition with tags intact, we will issue a full refund within 15 days or facilitate a replacement according to your preference. Courier charges, capped at Rs.200, will be covered by us. For further assistance, reach us at 9625663737 or customercare.co.in.
ADDITIONAL POLICY
Prashast Innovations Private Limited is committed to protecting the privacy of our customers. As a trader of handicraft and sustainable products handmade by Indian artists, we respect the confidentiality of your personal information. Any data collected from you is used solely for transactional purposes, order fulfillment, and improving your shopping experience. We employ industry-standard security measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. Your data is not shared with third parties without your explicit consent, except as required by law or to fulfill orders. By using our services, you agree to the collection and use of your personal information as outlined in this Privacy Policy. For inquiries or concerns about your privacy, please contact us at customercare@prashast.co.in.
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