Saswata
Shamit Das
INTRODUCTION
Studio Saswata has been here since 2013 by taking a continuous entrepreneurial leap of faith. Nature and geometry; traditions and culture; India in whole, keeps the urge to create. Giving character to everything, by exploring the world from a bit of history, to the new developments of products, extraordinary spaces and curiosities, flowing through the distinctive moods of intricate as well as minimal design tactics is the underlying theme of our studio. The studio has thrived with thoughtfully designed objects and an aesthetic that would not be amiss in the world of quality, authenticity and craftsmanship. Saswata has been synonymous with handcrafted objects produced with the help of machines. The diligent team of creative designers and art enthusiasts has been specializing in handmade Home Décor objects, Lighting and Accent Furniture. One more feather in the hat is the bespoke Art Installations/Environments that the Studio does for interior design projects. Since the studio’s foundation the majority of Saswata products were manufactured in brass as the main material. Over time, the studio expanded its material palette and began working with many materials like wood, marble, aluminum, copper, and bronze. Saswata, today is a brand that takes pride in employing the traditional artisanal techniques in the objects that they create. They continue to push the boundaries of the design discipline. While smooth deliverance of customer service is paramount, Saswata, with its classics, represents the groundbreaking approach of preserving skills and delivering the most exceptional products.
ABOUT SHOP OWNER
Studio Saswata has been here since 2013 by taking a continuous entrepreneurial leap of faith. Nature and geometry; traditions and culture; India in whole, keeps the urge to create.
Since the studio’s foundation the majority of Saswata products were manufactured in brass as the main material. Over time, the studio expanded its material palette and began working with many materials like wood, marble, aluminum, copper, and bronze. Saswata, today is a brand that takes pride in employing the traditional artisanal techniques in the objects that they create. They continue to push the boundaries of the design discipline.
SHIPPING POLICY
Domestic orders (within India) would be processed within 2 working days and shipped through a domestic courier company. Most orders are delivered within 10 days from the date of invoice. However, there may be delay in delivering to remote areas / villages and other towns as delivery is purely vested with courier companies. If you wish to purchase multiple items and ship them to two or more different addresses, please place them as different orders. Once the products are shipped from our location, we will send the shipper’s reference number (airway bill number/docket number) along with the courier company details through email. You can track the status of your package through the courier’s website or by contacting their local customer service center. We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the goods to the customer, or if the customer is not available at the time of delivery.
REFUND POLICY
As a policy, we do not offer exchange or returns on the products that are delivered in perfect condition as per the order placed. However, if the product is wrongfully delivered (product doesn’t match the item in the order confirmation) or has a genuine quality/manufacturing defect or hampered/damaged in transit then we are open to re-fulfill/exchange your order. We hold the sole discretion to determine whether a refund can be issued. Products bought under sale/ discount/ seasonal offer/ special promotion cannot be exchanged. To exchange a product or report a damage in transit please get in touch with our customer care within 48 hours of delivery with your order number, date of transaction, delivery address and image of the wrongfully delivered or defective item. Our customer care team will look into the issue and revert back within 48 working hours. Given the handcrafted nature of our products, we reserve the sole discretion to provide the resolution to the customer.
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SHOP PRODUCTS
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