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SHOP DETAIL

Artisans Rose
INTRODUCTION

At Artisans Rose, we aim to provide only the very best quality of handmade furniture and decorative objects. Some of our products are actual vintage pieces, while those labelled vintage-styled are new products that are given a vintage or distressed finish. We work with a variety of solid woods, a range of metals and the very best craftsmen in the country to bring to you artisanal items.

ABOUT SHOP OWNER

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			 								Our Inspiration:
To be a world-class designer and manufacturer of handmade artefacts, interior accents and artisanal handmade items developed on the bedrock of sustainability, integrity, passion, innovation, quality and customer focus; the first choice for discerning customers. 
How it all began….
It was in 2014 that Roma Butalia Suri moved to Jodhpur, Rajasthan and found that the 'Blue City' had   much more than palaces, forts and food. While setting up her home, she discovered that the city was home to artisans skilled in creating a wide variety of handmade decor products. This discovery led to an idea, a hope, in Roma's mind—that Indian homes and commercial spaces get access to such smart and elegant products at modest prices. 
             How far we’ve got now…
Then came a series of opportunities that made Artisans Rose venture into B2B space. Today, Artisans Rose goes above and beyond sourcing and curating collections. The team designs and manufactures customized, semi-industrial			 								
			 							
SHIPPING POLICY

Shipping policy Once you place an order after successfully paying in full on our website, we ensure that your order gets processed within 24 hours and gets delivered within the delivery time of the product mentioned on the product page. We provide free delivery across India, and our prices are inclusive of shipping and logistics cost. Your order status is updated to you via emails at every step. If you are having trouble reading the emails or if you haven't received any updates, please get in touch with our help desk on email with the subject line “Track Order Status [your invoice number]”. An email with the tracking number and the service provider will be sent to you after the order is shipped.

REFUND POLICY

For any returns to be processed, please report to us within 15 days of the product shipment, any requests thereafter will not be considered.

ADDITIONAL POLICY

RETURNS POLICY Artisans Rose believes in providing statement decor objects, and each product comes with its own return policy, as indicated alongside its detailed description. Some products cannot be returned. However, in select cases, you may even be able to get a product replaced with an identical one. In the rare event that you receive a damaged or defective product, please get in touch with the help desk within 48 hours of receiving the said product. Initiate the process by writing to us with the subject line “Product return [your invoice number]”. We request that you send us a photo of any damage for our records; it will help us assist you further. When it comes to returns, please make sure to keep the following things in place: Notify Artisans Rose of receipt of a damaged or defective product within 48 hours of delivery to you Products should be unused Products must be returned in new and unopened condition with all the original packing

REVIEWS

“Absolutely love this pair I bought. The distressed Patina type finish adds so much more character . Would buy again from them as they have a great collection of hand crafted woodwork items for home decor. ”

Dipti VardhanSeptember 29, 2020

“Very fast delivery and beautiful statue. ”

Benoit and Heli FouchardMarch 15, 2019

“Loved the product. Was actually bigger than what I had expected.”

Joel JosephNovember 16, 2018
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