INTRODUCTION
An ordinary girl, petrified with the limits of her cubicle, wanted to do something out of the box. So, she began to search what she actually loves doing, and in the process of finding herself, she found PAYA, in collaboration with her sister. The brand shows a reflection of her idea that jewellery is not just a piece of adornment, but it is something that defines a woman's style and personality. At PAYA, every piece is intricately handcrafted, instilling the fact that each person is unique and has different needs, which cannot be satisfied with mass-produced jewellery. The brand presents distinctive accessories with an amalgamation of contemporary as well as traditional designs. It thus offers you to Choose what you like, Develop your style, and FIND YOURSELF!!!
ABOUT SHOP OWNER
As this brand was started by me and my sister, we decided to use the portmanteau of our names (PA)LAK and DIV(YA) PAYA. It also reflects in our tagline, find yourself, wherein we want women to find themselves by finding their true style and not be derived by fashion fads. This in hindi translates to, khud ko paya.Thus, the name, which also explains our brand ideology in one word. I worked as a Quality Analyst for a publication house for about three years, then switched my field to work as a Fashion Merchandiser with an export house for about an year and a half. My sister, Divya who holds a bachelor's degree in Accessory Designing from NIFT, has nearly 5 years of experience in designing fashion and fine jewelry for popular brands. There's this mutual and never ending love for art that we both share. So we decided to quit our respective jobs and venture onto this journey to find ourselves, wherein we could single-mindedly work towards the thing we are most passionate about - ART.
SHIPPING POLICY
At PAYA, the products are customizable and made to order. Once an order is placed, it takes time for us to get it ready, which is different for every product. Please refer to product page for production timeline. We ship on all days, except Sundays and national holidays. In the event a non-delivery occurs on account of a mistake by the customer (i.e. wrong name or address) any extra cost incurred by the brand for re-delivery shall be claimed from the customer. Shipping costs charged (if any) while placing the order are non-refundable.
REFUND POLICY
We don't accept returns/exchanges or offer refunds. However, in a rare case where the product received by the customer is damaged/broken or a different item/empty box is received, claims will only be entertained with a proper unboxing video shot continuously from beginning to end without any cuts or edits. Claims regarding damages caused due to usage will not be entertained.
ADDITIONAL POLICY
Cancellation policy: Any request for cancellation of orders once shipped, will not be entertained.
REVIEWS
“Beautiful ”
T SahityaApril 13, 2023
“very beautiful”
Madhu BashiniAugust 20, 2022
“ITS TOO GOOD, LIKED IT VERY MUCH.”
NAYANA SHANKARJune 01, 2022
“Product was as it appeared in the picture. Loved the surprise that came with it. Thanks ”
Tina June 01, 2022
“ Very nice and beautiful item. Loved it. It is exactly same as shown in the picture. ”
Sukanya SMay 18, 2022
“Very pretty piece...same as it appears in the picture.”
Sangeeta YadavOctober 28, 2021
“Paya has some lovely creations of jewellery! One of them is the pearl hoop earrings. Looking for more from Paya.”
Suma AnandOctober 25, 2021
“All their creations are breathtakingly beautiful! I am regular and their love shows in their handwritten notes ♥︔
Arshia October 23, 2021
“Beautiful earrings and the stone looks very natural.....ðŸ‘👔
Arsh DeepSeptember 28, 2021
“The product is good.thank you for the handwritten note and the gift.”
Josephine HemaJune 28, 2021
“Really great 🥰”
Kavikondala PrakashJune 05, 2021
“These earings are lovely piece of art.Really loved it and I was appreciated when I wore it.”
Ruchi BishtApril 04, 2021
“the earrings look exactly as shown in the pic, cute and pretty. The size is about 3/4th of an inch making it perfect to be worn with any kind of dress. They look classy and elegant with the red colour looking quite lovely and not dominating. ”
BHAVANA February 17, 2021
“Beautiful Lumba Rakhi ....simply loved it...also the note n the gifted earring received from Paya was simply cute...loved d thought n gesture. Only one point to share as a feedback....plz dnt calculate/charge shipping for each product. If im buying two three productes from the same seller, then plz calculate the one shipping in total and not for individual items purchased. Thanks”
Pooja ShawJuly 22, 2020
“Loved this simple and elegant piece from Maya. Thanks for the personalized hand written note and the complimentary pair :-)”
Deepti PookatMarch 10, 2020
“Super happy with the purchase and personal touch of paya by writing a handwritten message. Loved it!”
Pooja February 19, 2020
“Loved the earrings”
Rani MazumdarJanuary 31, 2020
“Pearls are good but the oxidized metal has been used is quite heavy. I have written it to you previously also. Regards ”
SHALINI WADHWAJanuary 16, 2020
“Beautiful and as good as in pix.”
SHALINI WADHWADecember 19, 2019
“As good as in pix.”
SHALINI WADHWADecember 19, 2019
“Very good product, as per image displayed”
tejaswini lingayatNovember 14, 2019
“Very happy to get those ear ring...very beautifully designed & finishing. ”
Neelam Wariyal October 18, 2019
“Love, the pearl hangings - people cant take eyes off !!”
gayatri kacheOctober 16, 2019
“absolutely loved these!”
gayatri kacheSeptember 30, 2019
“Bought a lovely Kundan neckpiece and a pair of balis ..... loved the craftsmanship and finishing. The gift of earrings and the handwritten note made me feel truly valued as a customer. Will definitely buy more; work is exquisite and value for money!”
Samindara SawantJuly 05, 2019
“ðŸ‘ðŸ‘ðŸ‘ðŸ‘👔
K nageswar RaoJune 20, 2019
“I had ordered a necklace from shop Paya and along with the extremely beautiful neckpiece, they had sent complimentary earrings to go with it. The quality of the jewellery is exquisite and class-apart. The icing on the cake was the hand-written note they had sent, it warmed my heart. We all need to support Indian handcrafted jewellery makers such as Paya. Thank you for the beautiful jewellery and for being your wonderful self!”
Aneela KinderJune 17, 2019
“These are too good. Loved it”
Priyanka GurramJune 10, 2019
“Product is good but the blue colour of the stone was lighter than its shown in the picture . ”
Priya June 07, 2019
“Oroduct is really beautiful. I liked the way it was packed with a note from Paya. Thanks a lot.. In would like to recommend it to all.”
Aboli Shinde May 27, 2019
“Lovely piece”
K Chaya Biddu May 24, 2019
“Pretty”
K Chaya Biddu May 10, 2019
“I loved it..very pretty”
K Chaya Biddu May 10, 2019
“simple and elegant pair...goes with all outfits”
Sujata Chandran May 06, 2019
“Looks very pretty love it 👠but size of stones r really small”
Priya March 20, 2019
“Thank you very much for the beautiful earrings and also your hand written note accompanied by a beautiful gift. It adds a personal touch. Please keep up the good work. ”
Shilpakala KezhakekkaraMarch 01, 2019
“Absolutely loved this piece..so simple and elegant...not heavy so sits comfortably all day..the personalised note is a very cute touch, thank you 😊 ”
Sujata Chandran February 16, 2019
“very pretty and delicate work..love it..looking forward to more of similar designs, thank you :-) ”
Sujata Chandran February 11, 2019
“A very pretty piece! Thank you! ”
Archana VikramFebruary 06, 2019
“Thanks Team, the earrings are really pretty and the icing on the cake was the handwritten note along with the gift. It seems like opening a birthday gift.”
Manjari JhingranFebruary 02, 2019
“I loved the handcrafted ring...it's design is beautiful.. Love the quality.. would buy more in future..”
Sobia TasneemFebruary 01, 2019
“Good quality and service. Happy with the product. Value for money.”
Manisha HombalkarJanuary 31, 2019
“excellent.thank you”
Jyoti KambleJanuary 29, 2019
“Beautiful! Very different and has a nice finish!”
Sheetal RaoJanuary 23, 2019
“Very satisfied with the product”
Mitalee Joshi January 22, 2019
“Its lovely! Thanks for the pair of ear rings..”
Priyanka ChattopadhyayJanuary 18, 2019
“Nicely finished and lovely kundan earrings. Looks elegant. Happy with the purchase and ordering more from Paya”
Asha NehemiahJanuary 14, 2019
“Slightly bigger than expected and there were small scratches on the red bead part which was slightly disappointing. Nevertheless, looks good overall and sweet personal note and complimentary earrings. Thanks!”
Harini December 13, 2018
“Just loved the emerald kundan earrings..i was not so sure to order as was sceptical whether it will come like pic..bht they are even more beautiful n bigger than what I expected:) Thanks paya n thanks wac for bringing such awesome sellers”
Ankita JainDecember 01, 2018
“Good quality !!! I liked ur msg with the parcel .”
Bhavana JainNovember 21, 2018
“M in love with WAC each and every order i placed here is beautifuly packed and delived on time.Ur handwritten notes and little gifts makes everything so very wonderful....m going to order again and again.....and so will all my friends and family”
Reema PattnayakNovember 18, 2018
“It's beautiful. Nicely packed. Handwritten note gave a personal touch. WAC's delivery was very prompt. Thank you.”
PRADNYA HAZRANovember 16, 2018
“Nice earrings and the handwritten note was wonderful thanks”
anuradha premOctober 24, 2018
“First of all, thank you very much for the quick revert! My sister and I loved the earrings. Delivery ahead of time. Lovely design. Great job, guys. Keep up the good work. I'm definitely coming back for more :)”
Harini October 19, 2018
“Product is good. Beautifully packed.”
Kirti WaghrayOctober 16, 2018
“Absolutely loved the earrings. They were as described, value for money. Complimentary studs with a personalised message made my day. It felt as if someone sent it as a gift than just another order. Will definitely order again.”
Roopali KapoorSeptember 12, 2018
“Excellent finish and design”
Avanti VarunAugust 27, 2018
“Absolutely impeccable service and a perfect example of offering customer delight . The earrings were pretty and so was the surprise gift with the hand written note . The delivery was super fast and packaging was beyond expected . Thank you and all the best team ! ”
Lovleen August 22, 2018
“very quick delivery”
Sree ChirlaAugust 11, 2018
“Thank you so much for the surprise gift. The product itself is very good. The hand written note felt like i was buying from a friend !!”
Sree ChirlaJuly 25, 2018
“Very pretty but a little too big”
Amrita NaimpallyJune 28, 2018
“Exactly as given in picture. Loved it”
Anandi IyerJune 02, 2018
“I liked the finish and quality of the necklace and earring. My only suggestion is to put up pics with someone wearing it so that it gives an idea of how big the piece is. In my case, I found the necklace having very big beads and it looked very small in the photos. ”
Amrit KaurMay 29, 2018
“Lovely pair of earrings!! Loved the personal touch that came along with it!! Thank you.”
Pramila RoshanMay 17, 2018
“Really very beautiful...”
Saranjit Kour SohalMay 09, 2018
“Beautiful earrings and was delivered promptly. Loved the hand written note send along with a complimentary piece. ”
Meenu SinghMay 04, 2018
“Very happy with the product!!!!”
Dr Poonam yerawar May 03, 2018
“I love it... Thank you ”
Priyanka PithawallaApril 25, 2018
“Slightly heavy.Looks good.”
JAYA VARMAApril 16, 2018
“Dear Paya, I received my order yesterday and trust me i was thrilled to bits. Not only did the neck piece look awesome, it was better than how it was in pics. To top it you humbled me with your complimentary earrings , thanks a ton. I lovwd every bit of experiwnce that i had with ypu guys. It was easy to place the order, the updates on when it wpuld be delivered were promptly sent. Lastly the packaging was secure and the box in which you sent it is very nice.The personal note you wrote was a nailing on the wall.. Thanks again. Keep up the awesome work. - Laxmi :)”
Laxmi SridharApril 06, 2018
“Right from packaging to the product to the thoughtful handwritten note, the experience was complete WOW. I am happy to see use of newspapers to package, shows the makings of a responsible brand and community they building. The handwritten note was touching, loved the little gift that came along with it. And ofcourse the jewellery I bought looked exactly like the pictures. The workmanship looks neat . I have ever since been revisiting the site. Its great that the products are well priced too. Thanks!!”
Tejas ParulekarApril 06, 2018
“Thank you for the lovely product and gesture which u showed with earrings. Happy with it !! ”
Paula RaijiwalaMarch 04, 2018
SHOP PRODUCTS
Products From This Shop
